At Trinath Gold Testing Centre, we are committed to protecting the privacy and confidentiality of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information gathered during the course of our operations.

Information We Collect:

Personal Information: When you engage with Trinath Gold Testing Centre for our gold buying or gold loan transfer services, we may collect personal information such as your name, contact details, identification documents, and financial information related to the transaction.

Transaction Details: We may also collect information about the gold items you wish to sell or transfer, including their weight, purity, and any relevant documentation.

Communications: We may keep records of communications between you and Trinath Gold Testing Centre, including emails, phone calls, or in-person conversations, for quality assurance and customer service purposes.

How We Use Your Information:

Service Delivery:

We use the information collected to facilitate the provision of our gold buying and gold loan transfer services, including assessing the value of gold items, processing transactions, and transferring gold loans.

Customer Support: We may use your information to respond to inquiries, address concerns, and provide assistance related to our services.

Marketing and Promotions: With your consent, we may use your contact information to send you promotional offers, updates, or other marketing communications about Trinath Gold Testing Centre.

Information Sharing and Disclosure:

Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, shipping companies, or legal advisors. These service providers are contractually obligated to protect the confidentiality and security of your information.

Legal Compliance: We may disclose your information when required by law, such as in response to a court order, subpoena, or other legal process, or to comply with applicable regulations.

Price Quotations: Prices quoted for gold items are subject to change based on fluctuations in the market price of gold. Trinath Gold Testing Centre reserves the right to adjust prices accordingly at the time of the transaction.

Data Security: Trinath Gold Testing Centre employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use encryption, firewalls, and other security protocols to safeguard your data.

Your Choices: You have the right to access, update, or delete your personal information held by Trinath Gold Testing Centre. You may also choose to opt out of receiving marketing communications from us at any time by contacting our customer support team.

Changes to This Policy: Trinath Gold Testing Centre reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review this policy periodically for updates.

Contact Us: Trinath Gold Testing Centre operates in compliance with all relevant laws and regulations governing the buying and selling of gold items and the transfer of gold loans. Customers are expected to adhere to legal requirements during their interactions with our company.

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please Contact Us.

Thank you for entrusting Trinath Gold Testing Centre with your gold-related needs.